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Refund Policy

If you receive a product that is defective, you contact us and we'll give you a replacement or a full refund. There is no return policy. All claims due to errors or defects must be submitted, in writing, within 15 days after receipt of goods. If PAG is responsible then adjustments will be made and decision for goods will be taken after written approval from PAG.

As otherwise, PAG will not accept any return goods under any circumstances except manufacturing defects or warehouse mistakes. Customer has up to one year from the date of invoice to return the goods in this case and all goods must be returned in original packaging and be in resalable condition, i.e. unaltered and non-degraded condition along with prior approval. Transportation charges of returned goods must be prepaid by the customer. Product not returned in saleable condition or after 1 year of issue date is subject to disposal by PAG with no credit issued.